Friday, August 7, 2009

USPS why save it?

I had planned to contact USPS to express my concerns regarding shipping costs.

At their main site, USPS.com, I needed to fill in a page or two of personal data first. At the gallup poll site recommend by the local post office, you must give them you zip code + four, which tells these strangers all of your personal data.

I'm guessing that privacy is not something USPS considers important.

This makes me wonder if the USPS $800,000 dollar a year CEO wants USPS to fail.

This is what I wanted to send.

USPS is pricing itself out of business and taking many small businesses with it. Online sellers depend on USPS or UPS for shipping.

In the previous three years, USPS has (during the worst recession in 70 years) increased shipping cost several times. International shipping as much as 500%. When the latter happened, we lost 50% of our international customers overnight. We have not regained the numbers we lost, which means USPS has not regained the business either. This is not sustainable.

Every time USPS raised first class mail prices, more people switch to email and online bill paying.

Standard rate shipping now costs pennies less than priority mail, which is too costly. We are again losing business, and are looking into switching to UPS. Customers are not stupid. They now calculate shipping costs into the price of goods and buy accordingly.

Every time USPS loses a small business shipper like us, it steps closer to the end for USPS.

I realize that the MBA model of business states that prices must be raised to compensate for lost revenue. That model fails more often than it succeeds.

USPS should lower prices across the board, announce the new pricing and I think business will begin to increase. Simultaneously, layoff white-collar employees. Small post offices do not need two or more supervisors, and I am certain, as a former federal employee that the same goes for every level of USPS bureaucracy.
__________________________________________________________________________________________________
Technorati Tags:
, , , , , , ,



No comments: